Unusable technology

The latest posting on the Knowledge@Wharton asks an important question:
Are We Developing New Technologies Faster than Consumers Can Use Them?.
My answer: probably. A lot of new product development (most, in fact) ultimately fail. What bothers me with the new technologies is that usability often falls victim to geek coolness. It is what I call the “electronic swizzle-stick” approach: yes, technologically we can do that, but why?
While you ponder that, read what the good folks at Wharton have to say about over-engineered and over-complex products.


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